We would like to take this opportunity to express our gratitude Cape Escapes and especially to you,  Charlene,  for the excellent service that we have received from you on each occasion that we have purchased points (3 times).  Each transaction has been handled with great efficiency.  If we were to rate your service out of a possible 10 there would be no hesitation in scoring you 10/10. We will most definitely refer other prospective clients to Cape Escapes.

I would like to thank you for selling my timeshare but more importantly to congratulate you on the very professional service offered by you and your team, this in today's world is very rare. 

Once again thank you. 

Service and communication has been phenomenal, Karen is on the ball, helpful and attentive and always on the button, I wish everyone would take a leaf from her book she obviously knows what service is about and that service is the differentiation.